Due to the limited edition nature of signed books, orders are non-returnable. In the unlikely event that there is an issue with items you ordered, we will, of course, accept a return and ship out a replacement (if available/requested) or issue a refund. Please understand that requests to return an item for a replacement cannot always be accommodated since some titles may no longer be available. If you request a replacement for a damaged title that it now out of stock, a refund will be issued instead.
For products with stated quantity limits per household, orders exceeding these limits are not eligible for returns.
To begin the return process (if your return meets the above criteria): Log into your account here and click "Return Items" next to your order. We'll reach out to confirm the return.
If you do not have an account, you can fill out our Return Merchandise Form here:
Please send the item(s) being returned, a copy of your original invoice, and the completed return form to:
300 Beasley Drive
Franklin, TN 37064
Once your return is delivered to our warehouse, please allow 1-2 weeks for processing. During the busiest seasons, return processing may require additional time. Please note that refunds processed on a credit/debit card can take additional time to process through your bank / card provider.
If you have questions, please contact us here.