PRE-ORDERS AND SHIPPING
What does “Pre-Order” mean?
A pre-order lets you reserve a collectible before it has been released by the author or manufacturer. Most of our newest titles are pre-orders until their official release date.
How pre-orders work
Select your pre-order item
Add to cart
Checkout as usual
Complete your purchase
Choose your shipping timing
Ships when all items are ready
Release date info
Item ships on official release date
Shipping timelines & methods.
- In-Stock Only Orders: Ship within 2–3 business days
- Orders with Pre-Orders: Ships when pre-order item is released
- Standard & Expedited Options: (FedEx, UPS, USPS)
Pre-Order and Shipping FAQs
What if my product arrives damaged, opened, or tampered with?
Please follow the Help Center guidance here: My Book Is Missing From The Package
Do you offer insurance on packages?
Yes — Route is available at checkout: Route Shipping Insurance
What shipping methods are available?
View the full list of available methods here: What shipping methods are available?
I received a tracking number, but my package isn’t moving — what’s happening?
See the Help Center explanation here: Tracking number isn’t moving
Do you ship internationally?
Yes — details here: Do you ship internationally?
