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Shipping & Delivery

Shipping Information

We ship to virtually any address in the world. When you checkout, you may select from a variety of shipping options. Note that there are restrictions on some products, and some orders cannot be shipped to international destinations.

When Will My Order Ship?

Typical handling time varies depending on whether the items in your order are already in stock or if they are pre-orders or orders for recent LiveSignings. Most books that are pre-orders or a title with a LiveSigning contain a blue or green message on the product page that states the release date and/or estimated handling times. Below you will find shipping information based on what type of books are in your order:

Orders With No Pre-Orders or Recent LiveSigning Titles:

Your order should ship within three business days. You will receive an email with tracking details when it ships.

Orders Containing Pre-Orders:

Your order will ship once the last pre-order in your order has released. You can typically find the release date for the book on the product page. You will receive an email with tracking details when it ships.

Orders Containing Recent LiveSigning Titles:

Orders for recent LiveSigning titles typically ship 1-3 weeks after the LiveSigning to allow the author time to sign, but occasionally ship later if the author is taking more time than usual to finish signing. You will receive an email with tracking details when your order ships. 

What shipping methods are available?

Domestic Shipping Services 

  • USPS Media Mail:

Standard shipping. Transit time varies depending on location. Typical transit time is 3-8 business days after shipment (in the lower 48 states). A tracking number to check the location of your shipment is included.

  • USPS Priority Mail:

Expedited shipping. Transit time varies depending on location. Typical transit time is 3-8 business days after shipment (in the lower 48 states). A tracking number to check the location of your shipment is included.

  • FedEx Ground:

Expedited shipping. Transit time varies depending on location. Typical transit time is 1-5 business days after shipment (in the lower 48 states). A tracking number to check the location of your shipment is included. (Does not deliver to PO Boxes)

  • FedEx 2-day Air:

Transit time is 2 business days. Pick-up to delivery tracking information is included with each shipment. (Does not deliver to PO Boxes)

  • FedEx Overnight:

Transit time is 1 business day. Pick-up to delivery tracking information is included with each shipment. (Does not deliver to PO Boxes)


International Shipping Services

  • FedEx International Priority:

Transit time is typically 2-5 business days, depending on location. 

  • ePacket

Transit time is typically 8-12 business days, depending on location. 

What if I have an issue with an order that I received?

In the unlikely event that there is an issue with an order that you received, please contact us here so that we may resolve the issue.