Types of Information Collected
The following information is provided by Premiere Collectibles to enable our online visitors to be fully informed of our Privacy Policies. The site collects certain information when you interact with it. For example, the site may collect “personal information” which is data that can be used to identify an individual, as defined by applicable law. The site may also collect data that does not identify you specifically. The following is a list of data that we may collect and process about you:
* Information that you provide by filling out forms on the site. This includes information you provide when you register to use the site; subscribe to any services offered on the site including but not limited to interactive services (such as a newsletter sign-up); enter a competition or promotion sponsored by Premiere Collectibles; complete a survey or report a problem with the site;
* Any information you may provide when you contact us or send us a correspondence;
* Details of any transactions you carry out through the site including the placement of any orders by you;
* Details of your visits to the site including but not limited to, your computer’s IP address, your account password information, page interaction information, traffic data, location data, weblogs and other data about the resources that you access.
Personal Information
Premiere Collectibles collects personal information in several ways when you place an order or register for a service offered by Premiere collectibles. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order. We only save credit/debit card information for those customers that have registered on the site. If you have not registered on the site, only the last 4 digits of your credit card will be saved for verification. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner’s systems. Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our postman/woman for delivery services. These details allow us to process your order and to let you know the status of your order.
Use of Cookies
As common with many websites, we use "cookies" to help us gather and store information about visitors to our site and on cart activity. A cookie is a small data file that our server sends to your browser when you visit the site. The use of cookies helps us to assist your use of certain aspects of the site. You can delete cookies at any time or you can set your browser to reject or disable cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the site.
We may use information from cookies for the following purposes:
Traffic monitoring, for example, the IP address from which you access the site, the type of browser and operating system used to access the site, the date and time of your access to the site, the pages you visit and the Internet address of the website from which you accessed our site;
To recognize repeat visitors for statistical/analytical purposes;
We may connect the information that we collect through cookies with other personal information that you provide to us. Such purposes are:
To customize or personalize your experience of the site; for example, so that we can greet you on the site by name;
For transactional purposes, such as credit/debit card sales;
To monitor your use of the site in order to make our communications with you as relevant as possible; for example, by sending you email communications relevant to the parts of the site that you visit most often, by letting you know about features of the site that you have not accessed previously or to inform you of special sales or promotions.
To send cart reminders through our Klaviyo e-mail marketing software to determine when carts are abandoned.
We may compile and report to third parties (such as advertisers) aggregate statistics about our users in terms of numbers, traffic patterns and related site information. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.
How We May Use Personal Information
Premiere Collectibles may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We do collate information about site traffic, sales, wish lists and other commercial information which we may pass on to third parties, but this information does not include any information which can identify you personally. We strive to limit use of your information to those offers that we think you would appreciate receiving. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.
In addition to disclosures identified in the purposes above, from time to time we may disclose personal information to:
Our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers and further, provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law;
Unaffiliated service providers with whom Premiere Collectibles may subcontract, including website hosting companies, fulfillment companies and other third party service providers;
The prospective seller or buyer of Premiere Collectibles’s business or assets, including where Premiere Collectibles or substantially all of Premiere Collectibles’s assets is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
If we are under a duty to disclose or share your personal data in order to: comply with any legal or regulatory obligation; respond to inquiries or requests from public authority; enforce or apply the Premiere Collectibles Terms of Use and other agreements; permit us to pursue available remedies or limit the damages that we may sustain or protect the rights, property, safety or security of Premiere Collectibles, our employees, agents, contractors, customers, the visitors of the site or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties
How You Can Access Personal Information
If for any reason you are concerned that the personal information held by Premiere Collectibles is not correct, please visit the website and, after logging into the site using the "Sign In" menu on the home page, your personal information will be made available for review and change in the “My Account” section. Only you or, upon your request, the customer service department, may access your personal data from the website using your password and user ID. Information. You can change or delete saved credit/debit card details each time you make a purchase. You will also be able to delete saved credit/debit card details by adding or editing a shipping/billing address. If you change your billing or shipping address while your order is still being processed, it may be sent to the original address. If you prefer, you may contact us by email at cs@premierecollectibles.com and we will amend your personal details.How You Can Access Personal Information If for any reason you are concerned that the personal information held by Premiere Collectibles is not correct, please visit the website and, after logging into the site using the "Sign In" menu on the home page, your personal information will be made available for review and change in the “My Account” section. Only you or, upon your request, the customer service department, may access your personal data from the website using your password and user ID. Information. You can change or delete saved credit/debit card details each time you make a purchase. You will also be able to delete saved credit/debit card details by adding or editing a shipping/billing address. If you change your billing or shipping address while your order is still being processed, it may be sent to the original address. If you prefer, you may contact us by email at cs@premierecollectibles.com and we will amend your personal details.
Safeguarding Your Personally Identifiable Information
Where we have given you (or where you have chosen) a user identification code, password or any other piece of information as a part of a registration scheme or a security procedure to enable you to access certain parts of the site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. In particular, you should not share your password with anyone who is not of legal age to enter into contracts and purchase goods in the country or other territory in which you are located or are accessing the site, or to anyone in a country or other territory where use of the site is not permitted. We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will use and maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption, which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal Information, we cannot guarantee the security of the data you transmit to the site; any transmission is at your own risk. Once we have received your information, we will use reasonable efforts to try to prevent unauthorized access. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you right away. If a notification is appropriate, we will endeavor to do so as promptly and efficiently as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.
Order Cancellations
We reserve the right to cancel orders at any time for any reason including, but not limited to, product description errors, pricing errors, availability issues, etc.
Order Shipping/Delivery Timeframes
Any stated timeframes for shipping/delivery is only an estimate and is not a guarantee. Due to author signing schedules and other reasons, orders may take longer than expected to ship/deliver.
Questions and Complaints
We'd be happy to help! You can reach us at cs@premierecollectibles.com or via the Contact page at the top of our website.
Your Consent
By visiting the site you are accepting and consenting to the practices described in these Terms of Use and our Privacy Policy.
Mobile Message Service Terms and Conditions
Last updated: 7/29/2021
The Premiere Collectibles mobile message service (the "Service") is operated by Premiere Book Group (“ Premiere Book Group ”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides promotions, specials, and other marketing offers from Premiere Collectibles via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to (844) 946-2631 to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other Premiere Collectibles mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to (844) 946-2631 or email cs@premierecollectibles.com .
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
If you have any questions regarding privacy, please read our privacy policy.